Privacy Policy

Effective date: October 2025
Last updated: June 2026

This Privacy Policy describes how Mechele Made Design (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website www.mechele.co.uk.

We are committed to protecting your privacy and ensuring that your personal data is handled securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information we collect
We may collect and process the following types of personal information:

  • Name and contact details (such as email address, phone number, and postal address)

  • Job title or company name (if applicable)

  • Information you provide when you complete forms on our website (such as enquiry or contact forms)

  • Information about your preferences and interests

  • Website usage data collected via cookies and analytics tools

2. How we use your information
We may use the information we collect for the following purposes:

  • To respond to your enquiries and provide our design services

  • To improve our website, products, and services

  • To send occasional promotional emails about new services, offers, or updates (only if you have consented)

  • To maintain internal records

  • To comply with legal obligations

We will only use your personal data when the law allows us to, and only for the purposes for which it was collected.

3. Legal basis for processing
We process your personal data under one or more of the following legal bases:

  • Consent – when you have given us clear permission (e.g., to receive marketing emails)

  • Contract – when processing is necessary to perform a contract with you (e.g., a design project)

  • Legal obligation – when processing is necessary to comply with the law

  • Legitimate interests – when processing is necessary for our business interests, and your rights do not override those interests

4. Data security
We are committed to keeping your information secure. We have put in place suitable physical, electronic, and managerial measures to prevent unauthorised access, disclosure, alteration, or destruction of your personal information.

5. Cookies
Our website uses cookies to improve user experience and analyse website traffic. Cookies are small text files placed on your device that help the website recognise you and remember your preferences.

You can choose to accept or decline cookies through your browser settings. Declining cookies may prevent you from taking full advantage of the website. For more information, please refer to our Cookie policy.

6. Links to other websites
Our website may contain links to other websites of interest. Once you leave our site, we are not responsible for the protection and privacy of any information you provide on those sites. We recommend reviewing the privacy policies of any external sites you visit.

7. Sharing your information
We do not sell your personal information.

We may share your information with trusted third-party service providers who help us operate our business and website. These may include website hosting providers, website analytics providers, email marketing platforms, payment processors, scheduling tools, cloud storage providers, and professional advisers.

These providers are only permitted to process your information on our behalf and must keep it secure and confidential.

We may also disclose your information where required to do so by law or to protect our legal rights.

Examples of providers we may use include website hosting providers, website analytics services, email marketing platforms, payment processors, cloud storage providers, and professional advisers.

8. International transfers

Some of the third-party service providers we use may store or process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we take reasonable steps to ensure that appropriate safeguards are in place and that your information receives an adequate level of protection in accordance with UK data protection law.

9. Your data protection rights
Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data (“right to be forgotten”)

  • Object to or restrict certain types of processing

  • Withdraw consent at any time (where processing is based on consent)

  • Request transfer of your data to another provider

If you wish to exercise any of these rights, please contact us using the details below.

10. Data Retention

We only keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, delivering services, maintaining business records, and complying with legal, tax, and accounting obligations.

When personal information is no longer required, it is securely deleted or anonymised.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Mechele Made Design

Email: hello@mechele.co.uk

Website: www.mechele.co.uk

12. Data Protection Complaints

If you have concerns about how we collect, use, or protect your personal information, please contact us first at hello@mechele.co.uk.

We will investigate your concerns and aim to respond within a reasonable timeframe.

If you remain dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Information Commissioner's Office (ICO)

Website: https://ico.org.uk

Telephone: 0303 123 1113

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, business practices, or website functionality. The latest version will always be published on this page.